Terms of Service

These Terms of Service govern your use of the Veterans Powertrain Performance LLC website and your purchase of products and services from us. By using this website or placing an order, you agree to these terms.

Business Information

Veterans Powertrain Performance LLC
1573 105th Ave
Dresser, WI 54009
833-877-7476
support@veteranspowertrainperformance.com

Products, Pricing, and Availability

We make reasonable efforts to describe products, options, prices, availability, and performance information accurately. Product specifications, images, pricing, and availability may change without notice. The price and configuration shown at checkout govern your order.

Orders and Payment

Submitting an order is an offer to purchase. We may accept, decline, or cancel an order for reasons including product availability, pricing or listing errors, suspected fraud, or inaccurate customer information. You agree to provide current and accurate billing, shipping, and contact information. Payment must be authorized before an order is fulfilled.

Transmission Cores and Options

Where offered, core charges, core returns, shipping-a-core options, deep-pan options, and other configuration choices are part of the product selected at checkout. Core eligibility, timing, condition requirements, and refunds are governed by our Returns & Refund Policy and any product-specific terms.

Shipping and Delivery

Shipping and delivery estimates are provided for convenience and are not guarantees. Risk of loss may pass to you when products are delivered to the carrier or delivered to the address provided, as applicable by law. You are responsible for inspecting shipments promptly and reporting damage or shortages.

Returns, Refunds, and Warranty

Returns and refunds are governed by our Returns & Refund Policy. Product warranties are governed by our Transmission Warranty Information and any written warranty supplied with the product. Installation, tuning, maintenance, and vehicle compatibility requirements may affect warranty coverage.

Installation and Vehicle Responsibility

You are responsible for confirming vehicle compatibility and for using qualified installation and tuning services. We are not responsible for damage caused by incorrect installation, misuse, racing or competition use where excluded, improper tuning, neglect, modification, or failure to follow product instructions.

Accounts and Customer Information

If you create an account, you are responsible for maintaining the confidentiality of your credentials and for activity under your account. You must not provide false information or use the website for unlawful purposes.

SMS Messaging

SMS messaging terms, including opt-out and HELP instructions, are described in our Privacy Policy. Message and data rates may apply, and message frequency varies.

Intellectual Property

Website content, branding, text, graphics, logos, photographs, and other materials are owned by or licensed to Veterans Powertrain Performance LLC and may not be copied, modified, distributed, or used commercially without permission.

Prohibited Uses

You may not use the website to violate laws, infringe rights, interfere with website operation, introduce malicious code, scrape or collect information without permission, or misrepresent your identity or affiliation.

Disclaimers and Limitation of Liability

To the fullest extent permitted by law, the website and its content are provided without warranties beyond those expressly stated in writing. Veterans Powertrain Performance LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for losses arising from downtime, delays, misuse, incompatibility, or unauthorized access. Our total liability for a claim related to an order will not exceed the amount paid for the product giving rise to the claim, except where the law does not permit that limitation.

Indemnification

You agree to defend, indemnify, and hold harmless Veterans Powertrain Performance LLC and its officers, employees, contractors, and suppliers from claims, damages, losses, and expenses arising from your misuse of the website, violation of these terms, or violation of another person's rights.

Governing Law

These terms are governed by the laws of the State of Wisconsin, without regard to conflict-of-law principles, unless applicable law requires otherwise.

Changes to These Terms

We may update these terms from time to time. The revised version becomes effective when posted on this page. Your continued use of the website after changes are posted means you accept the updated terms.